Contact Ephunaro
Use this page to reach the Ephunaro editorial team with questions, corrections, or partnership enquiries. We read every message and reply to the ones that need a reply. For corrections to a comparison, include the page and the specific claim so we can check it quickly.
Editorial desk
What to contact us about
Four kinds of messages land well here. Anything outside them still gets read, but a specific note is easier to act on than a general one.
Corrections
Platform questions
Partnerships
Topic ideas
Where we stop
If your question is about your own company's tax filing, we are not the right contact. Speak to a qualified accountant. Ephunaro compares and explains software; it does not file returns on anyone's behalf, and it does not give tax advice.
Before you write
Corrections move fastest when the message names the page and quotes the exact line you want checked. Platform questions go faster when you say which Singapore requirement matters to you, such as GST reporting or InvoiceNow. Partnership and topic suggestions need a sentence about who you are and what you would add to the site.
Three routes in
How to reach us
Use the contact form on this page for general enquiries and corrections. For anything that needs a direct conversation, our business phone is listed alongside the form. Email works best for detailed corrections, because you can include the page and the claim in writing. We aim to respond to messages that need a reply, and we will tell you if we cannot help.
General and corrections
The form below is the fastest route for a correction or a question about something we published.
Go to the formBusiness phone
Monday to Friday, 9:00 AM to 6:00 PM Singapore time. The support desk also answers on Saturday from 10:00 AM to 2:00 PM.
+65 6213 1540Best for detailed corrections, since you can paste the page address and the claim in one message.
[email protected]Contact form
Send us the details
Tell us what you need checked or asked. If it is a correction, add the page address and the sentence you want reviewed. If your question is about your own filing, tell us that up front and we will point you to the right kind of help instead of guessing.
Direct lines
Business phone
+65 6213 1540Office
71 Robinson Road, #14-01, Singapore 068895
When you use this form, we collect the details you provide so we can respond. We do not use them for anything else and we do not sell them. The privacy policy explains what we collect, why, and how to ask us to remove it.
After the message arrives
What happens after you write
We read the message, check the details, and respond if a reply is needed. Corrections get checked against the vendor's current public material before anything changes on the site. If a correction is confirmed, we update the page. If we cannot verify it, we tell you that too rather than leave it unresolved.
Response times and business details
How quickly we answer, and who we are
We aim to reply to messages that need a reply within a few business days. Complex corrections can take longer, because verifying a claim against vendor documentation takes time. If your enquiry is time-sensitive, mention that in the message and use the business phone.
Response window
A few business days for messages that need a reply. Longer for corrections that need verification against vendor documentation.
Business hours
Monday to Friday, 9:00 AM to 6:00 PM Singapore time. Support desk also open Saturday, 10:00 AM to 2:00 PM.
Registered name
Ephunaro Cloud Accounting Pte. Ltd.
Registered office
71 Robinson Road, #14-01, Singapore 068895
Ephunaro is an editorial resource for the Singapore cloud accounting market. Our business phone and contact form are the primary ways to reach us. Corporate registration details are listed in the footer of every page, alongside our privacy, cookie, and terms links.
Visit or write
Our registered office sits in the Raffles Place district, a short walk from Raffles Place MRT. If you are sending documents for a correction, email works better than a visit, since the editorial desk can log it in writing and check it against the vendor's current material.
- Business phone
- +65 6213 1540
- [email protected]
- Registered office
- 71 Robinson Road, #14-01, Singapore 068895
Before you send
Questions we get
Four answers that cover most of what arrives at the desk. If yours is not here, the form handles it.
Can Ephunaro file my company's GST return or tax return?
No. We compare and explain cloud accounting software used in Singapore, including how each platform handles GST reporting and InvoiceNow. Filing your own returns is work for a qualified accountant, and we will say so rather than take the enquiry further.
How do I send a correction that actually gets checked?
Name the page and quote the exact sentence you want reviewed, then say what the vendor's current public material shows instead. That is enough for us to open a check. A message that says only that a page is wrong takes much longer, because we have to work out which line you mean.
Can a software vendor or reseller write to you?
Yes, and it helps when the message says what you want checked or corrected rather than what you want published. We take vendor corrections seriously, and a link to the current public documentation makes the check faster for everyone.
What if my enquiry is time-sensitive?
Say so in the message and use the business phone during office hours. The phone line is answered Monday to Friday, 9:00 AM to 6:00 PM Singapore time, and on Saturday from 10:00 AM to 2:00 PM.
Where to go next
Keep reading, or just call
Most questions that reach us are already answered somewhere on the site. If yours is about a specific platform, the comparison chapter is the place to start. If it is about getting set up, implementation and support covers what that involves.